The London Scar Clinic at 152 Harley Street has an ambitious and innovative team building a centre of excellence to provide the most advanced procedures and treatments spanning multiple specialist areas. We offer a comprehensive and holistic approach to the effective assessment, prevention and treatment of scars.
We are a team of experts placing the well-being of colleagues, our patients and our specialists at the heart of everything we do.
Our vision is to create an inclusive learning culture which will support our people and enhance our patient’s experience. We are on an exciting journey of growth, working in partnership with a dedicated expert group of plastic surgeons, laser surgeons, dermatologists, scar management physiotherapists, psychologists, medical tattooists, makeup and camouflage artists, to mention just a few!
Our values are a source of inspiration for us to accomplish our vision and ultimately make dreams possible. They reflect the 152 Harley Street mindset of constantly challenging ourselves in our collaborative innovation journey.
How we act
With expertise and confidence in our abilities whilst having a positive and open attitude in all that we do.
How we relate to each other
By being a supportive and collaborative team with ultimate trust in each other. We believe that being accessible and approachable is critical to the success of our Company.
How we feel
Happy, proud and passionate in what we achieve both for ourselves, our customers and patients.
Our employees are at the very heart of the services we provide. We respect and reward achievement and recognise the importance of a total reward package which includes:.
As part of a multidisciplined team, you will assist in all clinical areas of 152 Harley Street, London Scar Clinic and Neo Health Clinic.
You will be responsible for performing the tasks of a registered nurse, working flexibly across three main clinical areas, using your specialisms to undertake a variety of tasks across our sedation procedures, surgery and recovery.
Working with our skilled clinical team and within our wider theatre team, you need to be passionate about patient care, working co-operatively with others to support continuous improvements and ever safer surgery standards whilst being developed and nurtured by those around you to progress and develop your skills.
This is an extremely rewarding role for individuals who have experienced a day-case setting, who enjoy learning, and who can work flexibly and productively with others, playing a significant role in every patient’s life changing story.
This is a full-time permanent post but we would be open to hearing from candidates seeking to negotiate a part-time hours opportunity.
Our Front of House team provides the first in-person impression to our patients, greeting them, making them feel at ease and providing a professional and personable service whilst supporting the team with clinical administration and billing. The skills learned at reception are integral to the patient journey and is the connecting point to most all department. The role is a rota-based, Monday to Saturday, with flexible hours spread over two shifts.
Call Handlers are the first point of contact we have with each patient, receiving inbound calls from with the UK and overseas. It is a friendly and varied environment that is involved in all areas of the business and therefore is an excellent starting point to learn the business with real opportunities for progression.
Our Patient Services Co-ordinators roles require close contact with our plastic surgeons and dermatologists and act as the first port of call for patients looking to book an appointment with us.
They then support each patient throughout their journey with the Clinic, from initial enquiry to discharge, ensure that the service they get is to the Clinic’s high standards, field their questions and queries throughout their journey and ensure the patient’s happiness with the outcome of their procedure.
Our Healthcare Assistants assist our clinical staff in providing nursing care of the highest quality to patients. This role suits those who enjoy being on their feet and those who are interested in establishing good relations with consultants, patients and colleagues on routine care matters. Many of our Healthcare Assistants take up nursing degrees after several years with us.
If you are interested in any of the vacancies, in the first instance please send your CV and a covering letter to recruitment@thelondonscarclinic.com.
The London Scar Clinic is made up of brilliant people, and everyone is unique – whether in terms of their background, personal characteristics, experience, skills or motivations – and we value our people for the differences they bring. We are committed to continuing to develop a diverse organisation and by fostering an inclusive culture helps each of us to benefit from a wider range of these different perspectives, experiences and skills. We believe that this creates a happier, more productive working environment for us all.
We are committed to review each individual application we receive, for all of our respective opportunities, without bias or prejudice, regardless of your background.