OUR PHILOSOPHY

The London Scar Clinic is a dedicated expert group of Plastic Surgeons, Dermatologists and Allied Healthcare Professionals working together to offer a comprehensive and holistic approach to the effective assessment, prevention and treatment of scars.

Whilst some scars do settle down over time to be virtually unnoticeable, a number of scars do remain troublesome and highly visible. Although it is not possible to fully ‘remove’ scars, our clinic aims to significantly improve the appearance and functionality to make them appear less visible and problematic for our patients. Our team of specialists understand that a scar can have significant impact on the patient’s quality of life no matter its size, appearance or location and therefore we treat each case individually working alongside the patient to reach the best outcome possible.

There are many types of scars with many characteristics; scars therefore often demand more than one treatment, from more than one specialism in order to maximally improve the look and feel of the scar and reduce its impact on function and wellbeing. Therefore, the most effective scar treatment may involve a multi-disciplinary approach and you may interact with multiple members of the team to achieve the best results possible.

 

 

MULTIDISCIPLINARY, EXPERT INPUT

We have assembled a dedicated expert group of plastic surgeons, laser surgeons, dermatologists, scar management physiotherapists, psychologists, medical tattooists, makeup and camouflage artists, and more. These clinicians offer a comprehensive and holistic approach to scar management.

From the initial enquiry to treatment, there is multidisciplinary input from our consultants and allied health professionals. This ensures that patients are always referred to the most suitable clinician/s for their needs.

Scars may demand more than one treatment from more than one professional to maximally improve the look or feel of the scar and reduce its impact on function and wellbeing. Therefore, the best scar treatment involves a team approach. We treat different types of scars with different characteristics, including but not limited to traumatic, surgical, keloid, atrophic, hypopigmented, hyperpigmented and paediatric scars.

 

 

COMPASSIONATE, TAILORED APPROACH TO TREATMENT PLANS

Some scars, we’re rightly proud of. Some tell a story. But there are also scars that can impact the quality of life, and that’s where we come in. Our treatments range in complexity from massage, moisturising and sun protection to cosmetic camouflage, micro-pigmentation, laser treatments, micro-needling, dermal fillers, fat injections and surgery. 

“We don’t treat scars; we treat patients with scars”, says Mr Jorge Leon-Villapalos, Consultant in plastic, reconstructive, aesthetic and burns surgery and Clinical Lead for The London Scar Clinic. 

Although it may not be possible to fully ‘remove’ scars, we aim to significantly improve scars and make them less visible and problematic. Our team understands that a scar can have a significant impact on the patient’s quality of life, no matter its size, appearance, or location. For example, a physical scar can bring with it a mental scar. Therefore, the clinic’s range of treatments includes psychological help. 

 

 

CENTRALISED, SIMPLIFIED BOOKINGS PROCESS

Here at The London Scar Clinic, we can treat all manners of lesions, such as moles, cysts, lipomas, basal cell carcinomas & keloid scars. However, removing lumps and bumps can sometimes leave a surgical scar. For your ease, our bookings team can manage the whole patient journey via a single point of contact. We are passionate about providing comprehensive treatment plans and giving patients life-changing outcomes, from the diagnosis of the initial lesion through to the final scar treatment following lesion removal.

 

 

PATIENT-CENTRIC CARE

Our patient-centric approach to care is underpinned by teamwork. We foster communication, camaraderie, and academic passion through year-round 152 Harley Street community events, such as patient open evenings. Effective teamwork is an essential tool for facilitating patient-centred care. To address patient individuality, all relevant members of the multidisciplinary team [plastic surgeons, dermatologists, and allied healthcare professionals are involved in discussing the treatment plan. This ensures the most effective outcome for the patient. Many other services do not have a dedicated scar management team and can only offer a limited number of treatments.

We don’t treat scars; we treat patients with scars.

– Mr Jorge Leon-Villapalos

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"Relaxed, clean, calm, professional environment. I was made to feel both welcome and in very experienced and caring hands. Perfect."

"Nurses were kind, supportive and able to answer questions; surgeon inspired confidence; appointment was on time; instructions were clear and easy to follow."

"Experience was positive from start to finish. The staff were professional and caring. I felt that I was in excellent hands."

"I was treated by Mr Jorge Leon-Villapalos last year. I have honestly never received such good care, Mr Leon-Villapalos is very caring and was very sensitive about my issue. He explained everything in detail. The Scar Clinic booking team also made the whole process easy and hassle free. I would 100% recommend this practice, top notch service!"

"Great staff, and knowledge. I called the clinic after I had a traumatic experience elsewhere which left me with 2nd-degree burns. Very, very pleased with the results of the burn, it disappeared and left no scarring with the dressing and treatment Mr Goutos used. My experience as a whole has been more than pleasant and I would recommend both the clinic and Mr Goutos to all!"

"My experience has been absolutely wonderful - many thanks to Mr Leon-Villapalos and team. He’s been extremely patient in taking time to explain things in full, prompt in answering all the questions I had throughout my recovery. Excellent communicator and very kind indeed. Scrub nurses were lovely, and in general I can’t fault my experience with you at all."

"Everything and everyone - from environment to all staff (reception, nurses, and of course Dr. Firas who is a great doctor and a very charming and warm person who makes patients feel at ease even when their situation isn’t the lightest). Overall, very good experience!"

"The surgeon answered all of my concerns and I felt confident to undergo the procedure and came out feeling confident I received very good care. The staff and nurses gave me personal attention and were quite courteous, they readily gave me any information that I needed. They were particular in helping me go through all the steps I needed in preparation for the procedure. "

"Excellent experience through and through. Friendly staff and extended team. Mr Leon-Villapalos is an exceptional communicator and made me feel at ease throughout both of my procedures with him."

"I have been coming to the Clinic for over a year now and the experience has always been extremely professional and courteous. Having major surgery can be a daunting process but the clinic has at all times provided excellent care across all aspects."

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